PO Box 2368 Holtsville, NY 11742 (ph: 631.475.8996  fx: 631.475.8065)

 

Service Call Request

We will gladly accept Mastercard, Visa and Discover for Emergency Service. Service will be performed on a Time & Materials basis. Our Service Professional will provide you with a preliminay estimate during your service call back. A final bill will be provided after all work is completed.

Heating systems tune-vac keep your systems running at optimum efficiency for maximum energy savings. Regular tune-vac also prevents repairs and can increase the life of your system.

Please fill out the form below, and select the appointment time and day that works best for you. You will receive telephone confirmation from our staff.

For all emergency services, you must call the office at
(631) 475.8996.

Check these before placing a call to us:
   ♦ Check fuel
   ♦ Check thermostat settings
   ♦ Check Emergency switch
   ♦ Is there power in the house?
   ♦ Do you have heat or hot water?
   ♦ White smoke? Black smoke?

IMPORTANT: DO NOT PUSH RESET BUTTON MORE THAN ONCE!!

 

Service Call Request Form
Your Email Address
Email
   
Service Request Details
Do You Have a Service Contract Now? (YES/NO)
Requested Service Time
Requested Service Date
  -     -       (MM-DD-YYYY)
Oil Tank Type
Oil Tank Size
Tell Us What's Wrong
  If the house is filling with smoke or you 
see flames:
     1. Turn emergency switch and shut unit down.
     2. Open windows.

IF THERE IS A FIRE CALL 911.
If you have fire, flood, or smoke, call us and we will send someone.
Service Address & Contact Information
Address Type
First Name
Last Name
Street 1
Street 2
Cross-Street
City-Zip
County
State NY
Phone Number
Service Being Requested
Please Choose Service Being Requested
 
Coupon Code
Terms of Service

Terms of Sale:  The customer agrees to the conditions set forth in this agreement and without modification of any of the terms and conditions herein. The use of this web site for purchase of any product or service provided by Johns Fuel Oil/Quality Burner Service Inc. constitutes an agreement in whole. Accepting these terms are the legal equivalent of signing a legal document. Agreement of these terms is required prior to all purchases on this website.

Ordering: The consumer clicks on the "Order Link" and proceeds to complete the order form. If the consumer chooses to purchase burner service using the COD method of payment, they must be home at the time of delivery. The telephone number provided will be called just prior to the delivery for confirmation that they are home to pay the service technician. If no one answers the telephone number provided, the service technician will not be dispatched to the consumer's home. If the customer chooses to pay with a credit or debit card, they will provide the information required on the order form. Charges are made to the consumer's account same day or next day following service call. Orders are made in the following manner. The customers order is calculated by parts and applicable hourly labor rates plus appropriate sales tax if applicable). After confirmation of the order, Johns Fuel Oil/Quality Burner Service Inc. Receipt will be furnished to customer on site by service technician.

Service: Credits and Debits: By accepting the terms of this website and placing orders with Johns Fuel Oil/Quality Burner Service Inc., you the consumer agree and certify to pay for any and all completed orders that you have arranged and received from Johns Fuel Oil/Quality Burner Service Inc. for goods and services. Furthermore, any chargebacks (return of funds for non-authorized payments made via credit cards) for oil deliveries, goods or services rendered will not be accepted. The customer agrees to pay any bank fees, attorney fees, or incidental fees including the amount of the chargeback. To ensure the protection of our customers, our order processing is completed on an encrypted, secure server and all transactions are authorized prior to completing your order.

Cancellation of Service Call Order: Once an order is confirmed and the consumer wishes to cancel the order there will be a $15.00 cancellation fee. This fee will remain on the consumer's credit card. All cancellations must be called into Johns Fuel Oil/Quality Burner Service Inc. at (631) 475-8996. If the cancellation call is made after the serviceman has been dispatched, consumer must accept service charge and the charge may not be reversed.

Liabilities and Limitations: John Fuel Oil/Quality Burner Service Inc. is not responsible for technical, hardware or software failures of any kind; lost or unavailable network connections; incomplete, garbled or delayed computer transmissions or lost or un-received e-mail orders or confirmations. Under no circumstances will Johns Fuel Oil/Quality Burner Service Inc. become liable for any damages or injury that result from the use of the information or materials on this web site.

THE MATERIALS PROVIDED ON THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND TO THE FULLEST EXTENT PERMISSABLE PURSUANT TO APPLICABLE LAWS.

Due to market volatility, heating oil prices are subject to change without notice.

I Agree to the
Terms of Service
Payment Method
Payment Method
 
 


Disclosure & Proper Performance: Johns Fuel Oil will use its best efforts to effect prompt and proper performance, but it will incur no liability for any delays or consequences thereof and nothing herein shall be construed as imposing any liability on Johns Fuel Oil or its affiliates, for damages, either direct or consequentially resulting from defects or malfunctions in any of the fill, fill line, vent line, vent alarm and or tank.



Service Call Rates (as of 1/1/2015)

We will gladly accept Mastercard, Visa and Discover for Emergency Service. Service will be performed on a Time & Materials basis.
If you do not have a contract, this is our rate card sheet (plus parts and additional labor)

TIME OF DAY   NON-CONTRACT RATE
MON - FRI, 9am - 5pm   $95 (first hour)
MON - FRI, after 5pm   $105 (first hour)
WEEKENDS   $105 (first hour)
WEEKENDS, after 5pm; ALL HOLIDAY HOURS   $115 (first hour)

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