Terms of Sale: The customer agrees to the conditions set forth in this agreement and without modification of any of the terms and conditions herein. The use of this web site for purchase of any product or service provided by Johns Fuel Oil constitutes an agreement in whole. Accepting these terms are the legal equivalent of signing a legal document. Agreement of these terms is required prior to all purchases on this website.
Ordering: The consumer clicks on the "Order Link" and proceeds to complete the order form. If the consumer chooses to purchase heating oil using the COD method of payment, they must be home at the time of delivery. The telephone number provided will be called just prior to the delivery for confirmation that they are home to pay the driver. If no one answers the telephone number provided, the driver will not be dispatched to the consumer's home. If the customer chooses to pay with a credit or debit card, they will provide the information required on the order form. Charges are made to the consumer's account upon ordering. Orders are made in the following manner. The customers order is calculated by the amount of gallons ordered, being multiplied by the price per gallon (plus appropriate sales tax if applicable). After confirmation of the order, Johns Fuel Oil will email a receipt for the purchase to the consumer. All credit card information is confidential and secure.
Delivery: Credits and Debits: Orders requesting more heating oil or diesel fuel than can be delivered to the storage tank are subject to price changes according to Johns Fuel Oil current price at the level delivered. (Example: If 200 gallons of oil is ordered and only 150 gallons is delivered, the consumer will be charged at the 150 gallon rate. It is the responsibility of the consumer to order the correct amount. Sometimes meters do not stop at the precise desired delivery requested (an over pump may occur). This can range from a few tenths of a gallon to several gallons. If this occurs your credit card will be charged for the added amount. By accepting the terms of this website and placing orders with Johns Fuel Oil, you the consumer agree and certify to pay for any and all completed orders that you have arranged and received from Johns Fuel Oil, for oil deliveries, goods and services. Furthermore, any chargebacks (return of funds for non-authorized payments made via credit cards) for oil deliveries, goods or services rendered will not be accepted. The customer agrees to pay any bank fees, attorney fees, or incidental fees including the amount of the chargeback. To ensure the protection of our customers, our order processing is completed on an encrypted, secure server and all transactions are authorized prior to completing your order.
Cancellation of Order: Once an order is confirmed and the consumer wishes to cancel the order there will be a $15.00 cancellation fee. This fee will remain on the consumer's credit card. All cancellations must be called into Johns Fuel Oil at (631) 475-8996. If the cancellation call is made after the delivery has occurred the consumer must accept the delivery and the charge may not be reversed. If the consumer orders more heating oil or diesel fuel than the storage tank will accommodate, they will have a credit balance available for their next delivery at Johns Fuel Oil. Any credit refunds on a credit card will be refunded back to the credit card the next business day.
Liabilities and Limitations: John Fuel Oil is not responsible for technical, hardware or software failures of any kind; lost or unavailable network connections; incomplete, garbled or delayed computer transmissions or lost or un-received e-mail orders or confirmations. Under no circumstances will Johns Fuel Oil become liable for any damages or injury that result from the use of the information or materials on this web site.
THE MATERIALS PROVIDED ON THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND TO THE FULLEST EXTENT PERMISSABLE PURSUANT TO APPLICABLE LAWS.
Due to market volatility, heating oil prices are subject to change without notice.